NOVEMBER

25th

Eyecirque

How we scaled
from 0 to 10L

Initiative of ENTOD Beauty London and developed by ENTOD Pharmaceuticals which is one of the world’s largest and most trusted eye health product makers.

There was no data for the brand as they had never run any ads before collaborating with Adbuffs.

About the

Brand Products

01.

Under Eye Gel Serum

02.

Lubricating Eye Drops

03.

Healthy Vision Supplements

04.

Anti Ageing Supplements

05.

Eye Lid Wipes

06.

Kids Eye Vitamin Gummies

Journey with Adbuffs

There was no data for the brand as they had never run any
ads before collaborating with Adbuffs.

Phase I

(November’22)

Phase 2

(December’22 - May’23)

Phase 3

(June’23 - Present)

Phase I

Initial Problems Faced

Issues with the website

The website was not conversion or customer friendly. No flow of customer journey was there on the website.

Website was on GoDaddy

No visibility of back-end and client could not share the credentials

Pixel Issue

The website had pixel setup issue, thus, no tracking was possible

Lack of technical team in the client’s end

The client’s end lacked having proper developer or team member who could execute the suggestions given from our end.

Solutions Suggested

and Executed

CRO changes given by the team

Team shared an extensive CRO for the website for making it more conversion and customer friendly

Website shift to Shopify

Adbuffs team could access back-end data of the brand

Pixel Issue Solved

Adbuffs team executed successful set up of the pixel on the brand website

Collaboration with Website Development Team

Due to lack of technical team in the client’s end, on suggestion of Adbuffs team, the brand collaborated with WD to develop the website

Phase II

Ad Account Problems Faced

No past data

As the brand had never run ads, there was no past data for the account.

No Asset

Brand had no asset to execute ad creatives

No brand awareness

Due to no ads being run, there was no brand awareness in the market

Solutions Suggested

and Executed

Creative Testing

We started with a low budget of 5K per day for creative testing on various formats and angles to identity what is working

SHB Collaboration

The issue of no assets for the brand was solved by the brand’s collaboration with SHB and every month we get new assets and ad videos.

Brand Awareness

Upon continuous ads running and improvement in the social media presence, the brand

Phase 3

Account Scaling Hurdles

Limited Audience Testing

Audience kept dying after testing it for a while. Multiple audience tested.

Scalable Creative

Creatives were not scalable, thus, account needed new concept and angle for scaling the account.

Solutions Suggested

and Executed

Budget Increased

Budget was gradually increased as per performance after confirmation with the client.

Scalable Creatives

We got format and angle which were performing very good and scaled the account. The account scaled multifolds with creatives such Shrayav’s green screen video, Ananya’s green screen video and Walking Dead Hook Video

3-months Analysis

Phase 2 and Phase 3

Amount Spent
ROAS
CAC

March – April – May

Amount Spent – 295,346.10
ROAS – 0.53
CAC – 2883.42

June – July – August
Amount Spent – 614,257.11
ROAS – 1.25
CAC – 850.31

Amount Spent
ROAS
CAC

Analysis

Solutions Suggested

(Last 3 Months)

Amount Spent
ROAS
CAC

September – October – November
Amount Spent – 1,069,400.93
ROAS – 1.77
CAC – 439.54

Best Performing Creatives

Play Video
Play Video
Play Video
Play Video

Phase 4

Foreseeing Challenges In The Future

More Scalable Creatives

Right now, the account is running on one creative, in case, the creative ceases to perform, there will be a massive drop in the performance

Account Error Issue

The brand has been facing the Account Error issue for a long time, the payment processing issue causes the account to go into error and the same affects the performance of the account.

RTO and Fake Order

The brand has been facing continuos fake orders due from Tier 2/3 cities due to delayed deliveries

More SKUs in the brand

Even tough the brand has come out with 2 new SKUs (eyelid wipes and gummies), but the new SKUs are not performing well, due to saturated market.

Roadmap

To Deal With The Challenges

More Scalable Creatives

We need to brainstorm and come up with angles and concepts which will be equally well performing. We have already started testing Prem Chopra’s Creatives (Static + AI Voiceovers) was gradually increased as per performance after confirmation with the client.

Account Error Issue

Suggestions of shifting to credit line has been giving and it has been informed time and again that we must keep the account away from getting rejected.

RTO and Fake Order

Opting for GoKwik will help us handle RTOs and Fake Orders. The account has crossed the threshold of onboarding with GoKwik, so the brand is in discussion of the same.

More SKUs in the brand

We have been giving suggestions and discussions on possible SKUs the brand can introduce. Also suggestion of revamping the packaging is given to make the products more appealing to the audience (eg. Supplements/ gummies)